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WaterWipes Healthcare Academy Frequently asked questions


Register for WaterWipes Healthcare Academy and begin your course today!

General information

What is WaterWipes Healthcare Academy?

  • WaterWipes Healthcare Academy is a dedicated eLearning platform featuring a variety of educational and accredited courses on infant care.

Who is WaterWipes Healthcare Academy for?

  • WaterWipes Healthcare Academy is designed to support the professional development of existing healthcare professionals. This eLearning platform is suitable for healthcare specialists looking to enhance their skills and knowledge and for those wishing to add to their continuous professional development.

Will I receive a formal qualification/certificate of accreditation on completion?

  • Yes, on successful completion of each course you will receive a downloadable certificate with CPD accreditation or local equivalent.

How will I be assessed?

  • On completion of each course, users will be prompted to complete a brief evaluation. To successfully pass the post-test, users will need to score 75% or higher.

Who has developed the courses?

  • The courses have either been developed by a qualified medical writer or they have been developed and delivered by highly qualified healthcare professionals or experts in their respective fields.

Course material

How can I download course materials?

  • Users cannot download course materials; however, they may log onto their dashboard at any time to view all course materials.

Are the courses live? / Can I watch a course back?

  • WaterWipes Healthcare Academy courses are pre-recorded and users can revisit previous course materials as many times as they wish.

How long will it take me to complete each course?

  • WaterWipes Healthcare Academy courses range from 45 to 70 minutes and users may complete each course at their own pace. Courses do not need to be completed in one session.

Can I print/distribute course materials supplied by WaterWipes Healthcare Academy? (e.g. on my blog or to my clients and peers)

  • Users are unable to download course materials to distribute them, we instead encourage users to refer colleagues/peers to register for any of the WaterWipes Healthcare Academy Courses.

I have a question about course material, who do I contact?

  • Once logged in, users can view the FAQ section of the dashboard. If your question is still unresolved, users may contact

I have a suggestion regarding course material, who can I contact?

Account support

Do I need to be registered to use WaterWipes Healthcare Academy?

  • Yes, in order to complete any of our courses you must register as a member at WaterWipes Healthcare Academy.

How do I register with WaterWipes Healthcare Academy?

  • To register as a member of WaterWipes Healthcare Academy, click here. Once you are a member you can view and enroll in any of the courses.

I am having difficulties using the platform, what should I do?

  • If you are having any difficulties navigating the platform or logging in, please contact Please note that this inbox is monitored once a day during working hours only.

Do I require any special technology to complete the course?

  • To access WaterWipes Healthcare Academy and to navigate and complete the course, you will need access to the internet on a functional device.

Can I access WaterWipes Healthcare Academy on any device?

  • You can access WaterWipes Healthcare Academy on desktop, tablet, or mobile. For best results, we recommend completing the course on a desktop device.

Are the courses available in other languages?

  • Our courses are currently only offered in English. We endeavor to develop multi-language courses in the future.

I have forgotten my password, what should I do?

  • If you forget your password, click the forgot password option on the login page. Using your email address, you will be able to reset your password.

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